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Frequently Asked Questions

We typically ship within a few days after verifying your key or badge. You’ll see an estimated delivery date in the Mikiz app or at checkout, based on your location and key type.

We do not store or share personal information like your name, address, or payment details. All data is encrypted, and you can opt for discreet delivery (e.g., pickup points) to maintain privacy.

No. Simply take a clear photo with the Mikiz app. Your original key, badge, or access card always remains with you.

We offer a satisfaction guarantee. If your new key fails to function, contact support for a free replacement or troubleshooting assistance.

Yes. We currently ship across most of the U.S. Some remote regions may experience slightly longer delivery times. For special arrangements, reach out to our support team.

The Mikiz app streamlines the entire process—scanning, pricing, payment, and shipping options—all in one place. No need to mail in your original key or visit a physical kiosk.

Pricing varies by type. Standard keys often start around $X.XX, while car keys or RFID badges can cost more. Upload your key photo in the app to see an exact quote.

Yes, we handle a wide range of vehicle and specialty keys. Some advanced keys may need extra verification or programming; the app will guide you if so.

A patented (or “protected”) key is covered by a manufacturer’s legal protection, often requiring a property card or proof of ownership before any duplication. This helps prevent unauthorized copies.

A property card (or security card) proves you’re the rightful owner of a high-security or patented key. Manufacturers typically require it to ensure only authorized duplicates are made.

A severely worn or bent key can stress your lock or cause jamming. If the original is heavily damaged, consider getting a fresh key cut or consulting a locksmith.

For standard keys, yes—no property card needed. But for certain high-security or patented keys, we must see a valid property card or proof of ownership first.

DIY duplication often leads to imprecise copies. Mikiz uses advanced scanning and manufacturing processes to ensure an accurate, reliable duplicate—no special equipment or third-party kiosk needed.

Generally, we need a physical original or an official code/ownership document to ensure authorized duplication. We cannot recreate a key from memory or partial details alone.

Yes. Our scanning technology identifies most keys automatically. If we need additional info, the app will prompt you to provide any brand or keyway details.

No. As mentioned above, all you need is a clear photo taken in the Mikiz app. We never require you to mail in your original key.

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